jane iredale is certified cruelty-free by the Coalition for Consumer Information on Cosmetics’ (CCIC) Leaping Bunny Program, the leading internationally respected animal protection group for cruelty-free certification.
jane iredale products are also certified cruelty-free by PETA.
All options are vegan.
All options are wheat-free.
Please allow 3-5 business days for UK deliveries.
International orders can take up to 4 weeks to arrive.
All our orders are shipped by Royal Mail.
Due to Covid-19 and the holiday season, the Royal Mail is quite overwhelmed and some parcels may take up to 14 business days.
The cost of shipping covers both postage and packaging. Our parcels are heavy due to the glass materials we package our products in and they cost considerably more to package securely. Shipping is FREE for orders above £50.
We do not offer returns or exchanges as a policy. We also do not offer refunds, all purchases are final sale. Unless the product is damaged or defective, there is a no return or exchange policy. Customer Satisfaction is important to us, so please contact us with any issues.